FAQs

1. Do You Ship Internationally?
Yes! We ship nearly all over the world! We offer real time shipping charge for each country. 

2. How long will it be shipped after placing the order?
Before we shipped the package, We need to disinfect each package. It needs more time than before.All orders placed on Monday through Saturday will be packaged and shipped within 3-7 business days. Our warehouse is closed on Sunday, so all orders placed on Sunday will be shipped by the upcoming Monday.

3. How long does it take to delivery?
Due to COVID-19, We're improving our delivery process to make your packages even safer, so there may be a 3-7 business days delay in processing your orders. International shipping usually takes 15-25 business days. Receiving time = Processing time + Shipping Time

4. How Do I Make Changes To My Order?
If you need to make any changes to your order, please email us at huidiyu@yeah.net. We will do our best to modify your order but once it has been marked as shipped we are not able to cancel or make any changes to the order. We apologize for any inconvenience and will do our best to assist you. 

5. How Do I Make A Return?

huidiyu accepts returns received within 30 days from date of receipt on items that are unqualified or unused, unworn and have their original tags attached. Please understand that we do not accept returns or exchange without prior return authorization. Therefore if you need to return your order for some reason, please contact our Customer Service staff first to confirm. Once you are authorized to return the item(s), please follow all of the instructions provided. We recommend that all returns be sent via a traceable carrier. Keep the Return Tracking Number associated with the package you are returning to ensure that the package is returned to our warehouse. huifangshi is not responsible for packages sent with a return label not provided by us, or without the original packing slip. Also, huifangshi do not accept C.O.D. deliveries. Please don't hesitate to contact us at huidiyu@yeah.net. if you have any questions, we'll be happy to assist you! 

6. How do I make A Exchange?
We have exchange service. You can return the items to our US warehouse. We will resend the exchange to you after we receive them. Actually, non-quality issues customer returns need to bear the return freight. Hope you can kindky understand. Please understand that we do not accept returns or exchange without prior return authorization. Therefore if you need to return your order for some reason, please contact our Customer Service staff first to confirm. Once you are authorized to return the item(s), please follow all of the instructions provided. Please don't hesitate to contact us at huidiyu@yeah.net. if you have any questions, we'll be happy to assist you!